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Privacy Policy

Last updated: April 10, 2025

H2A Digital LLC ("we," "us," or "our") operates www.h2adigital.com (the "Site") and provides web and mobile application development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Contact us through our contact form, including your name, email address, company name, and message content
  • Subscribe to our newsletter or updates
  • Request information about our services
  • Communicate with us via email or other channels

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Usage Data: Pages visited, time spent on pages, click data, and navigation patterns
  • Device Information: Browser type, operating system, device type, and screen resolution
  • Technical Data: IP address (anonymized), approximate location (country/region level), and referring URLs

This information is collected through privacy-friendly analytics tools and is used solely to improve our Site and services.

1.3 Information We Do NOT Collect

  • We do not collect sensitive personal information such as social security numbers, financial information, or health data
  • We do not use tracking cookies for advertising purposes
  • We do not sell or rent your personal information to third parties

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To communicate with you about our services, updates, and promotional content (with your consent)
  • To improve our Site, services, and user experience
  • To analyze Site usage and trends to better understand our audience
  • To detect and prevent technical issues, fraud, or security threats
  • To comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

  • Consent: When you provide consent (e.g., subscribing to newsletters)
  • Contract Performance: To provide services you have requested
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security
  • Legal Obligations: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Site and services:

  • PostHog: Privacy-focused analytics platform for understanding Site usage (EU-hosted, GDPR-compliant)
  • Email Service Provider: For sending and receiving emails through our contact form
  • Hosting Provider: For Site infrastructure and data storage

These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form submissions: Retained for up to 2 years or until the inquiry is resolved
  • Analytics data: Aggregated and anonymized data may be retained indefinitely
  • Email communications: Retained according to legal requirements and business needs

You may request deletion of your personal information at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption: Data transmission is secured using SSL/TLS encryption
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Security Audits: Ongoing monitoring and assessment of security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 All Users

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your personal information for certain purposes
  • Data Portability: Request transfer of your information to another service

7.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information (subject to exceptions)
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

7.3 European Residents (GDPR)

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local supervisory authority
  • Right to restrict processing in certain circumstances

To exercise any of these rights, please contact us at hello@h2adigital.com.

8. International Data Transfers

H2A Digital LLC is based in Wyoming, USA. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take appropriate measures to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe we may have collected information from a child under 13 should contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Analytics and Cookies

We use PostHog, a privacy-focused analytics platform, to understand how visitors interact with our Site. PostHog collects anonymous usage data such as page views, clicks, and navigation patterns.

Cookie Usage: We use minimal essential cookies to ensure Site functionality. We do not use third-party advertising or tracking cookies.

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last updated" date
  • Sending an email notification if you have subscribed to our communications
  • Displaying a prominent notice on our Site

We encourage you to review this Privacy Policy periodically for any updates.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

H2A Digital LLC Email: support@h2adigital.com

For privacy-specific inquiries or to exercise your privacy rights, please include "Privacy Request" in the subject line of your email.

Governing Law: This Privacy Policy is governed by the laws of Wyoming, United States, without regard to its conflict of law provisions.

Effective Date: This Privacy Policy is effective as of April 10, 2025.